Following the customer satisfaction philosophy, at the marketing department we also put the focus on the visitor / occupant, ensuring their satisfaction with the asset, consequently making both tenants and properties satisfied. We work in two different areas, but both of them are integrated, we learn and share the best of each: shopping centres and offices.
Trabajamos en dos líneas diferenciadas, pero integradas, aprendiendo y compartiendo lo mejor de cada una de las dos áreas: centros comerciales y oficinas.
Follow up and advise from central departments to centers in their day to day, this to ensure that the customer experience is exceptional and that there is a consistency between the asset and how it is communicated.
Creation of added value to the management teams thanks to our experience in managing more than 30 shopping centers throughout Spain.
Central purchasing for specific items Generation of synergies between centers.
Generación de sinergias entre centros
Innovation and technology with in-house tools: DMI Shopping Centres, OSS, Asset360, Inspection Tool.
Support in the implementation of the program "Premier Properties"
Activation and loyalty actions to attain occupants with the program "Office Play"
Repositioning and digital transformation plans for offices
Innovation and technology with in-house tools: DMI Offices, Asset360, Inspection Tool.